Refund Policy

Introduction

At Visionbyte Private Limited., we are committed to providing a smooth and satisfactory shopping experience. This Refund Policy outlines our procedures regarding refunds and returns.

Eligibility for Refunds

If you are not satisfied with your purchase, you may return the product within 10 days from the date of delivery. To be eligible for a return, the following conditions must be met:

  • Product is defective or damaged upon receipt.
  • The product must be in its original condition, unused, and undamaged.
  • All original packaging, including price tags, labels, and any accessories or parts, must be intact and returned with the product.
  • The product must not be washed, worn, or altered in any way.

How to Request a Refund

To request a refund, please contact our customer support team within 30 days of receiving your order. You can reach out via the contact information provided on our website.

Refund Processing Time

Once your refund request is approved, it may take up to 7-10 business days to process and receive the refund. The actual time frame will depend on your payment method.

Exceptions to the Refund Policy

Refunds may not be provided in cases where:-

  • Products are returned without all original packaging and accessories.
  • Products are damaged due to misuse or negligence by the customer.
  • Products are perishable or made-to-order items.